About Us

Mai's Travel Service
C E O - H a y l e y & M a d y s o n
Staff Photo
T r a v e l S e r v i c e M e n u
M e m b e r O f ' I A T I N '
D o g g i e B o a r d i n g
Mai's Travel Service has been opened since 1994 with 24 years of experience and it is a family owned business. The world is a very big place, and travel from where you are to where you want or need to be is rather complex. With a little time and a lot of patience you can plan your own travel, but why go through all the hassle and not sure the true value of your trip? Our professional travel counselors live and work in the chaotic arena known as modern travel management. Airlines or Internet booking programs does not offer the services we provide. Let us take the responsibility of planning the perfect getaway for you!
503.968.1161 / Fax 503.968.2049
7270 SW Hermoso Way, Tigard, OR 97223

OPEN - Mon to Friday 9am to 5pm
C o n t a c t U s
While you're vacationing
. . .
Your pet can come vacation with Mady and Hayley

Mai Harlan, CTC

Diana Partin

Ophelia Tong

Kana Yu

Natasha Heintz






President, Corporate & Leisure

Travel Consultant

Leisure & Cruise

A/R & A/P



Airline Reservation Service


Vacation Planning & Processing Deposits


Air Reservation Transaction Fee

($50. Maximum for 4 or more passengers on same record)






Package Tour & Cruise-Initial Booking

(Deposit fee applied to booking)               


$ 50.

Change, Reissue or Refund Fee

(In addition to airline penalty if applicable)


$ 25.


Change or Cancel Fee to Tour/Cruise Booking  (In addition to any package cancellation policy)

$ 75.

Coupon Processing Fee


$ 10.


Customized Domestic Tour Planning Fee (Deposit fee is per person - applied to final payment Non-refundable if canceled)

$ 100.

Free Mileage Award Ticket Processing Fee (No Fee for upgrade on purchased tickets)


$ 50.


Customized International Tour Planning Fee (Deposit fee is per person - applied to final payment  Non-refundable if canceled)







Special Services


Our Fees Include The Following Services

Most not offered by airlines or internet booking programs


* Non-biased counseling of best air schedules and fares

    for requested trip

* Automatic monitoring of fare and notification of fare

    decrease if applicable

* Creative pricing options-coupons and wholesale fares

* Schedule change notification

*  Wait listing of lower fares when not available at time

    of booking

* Special meal requests

* Personal travel information stored on file including

    seat preference, mileage numbers, hotel and care

    frequent quest numbers

* Frequent flyer sign up

* Upgrade requests where desired with mileage or

    segment upgrades

* Problem solving on client’s behalf

* Travel experienced agents to handle your


* Secure travel records

* Delivery and pick-up of tickets

Voiding Tickets

(When it's within week ticket issued)

$ 15.


Voiding Tickets

(When it's Monday for past week ticket issued)

$ 30.


Ticket / Itinerary Past Date History Research

$ 40.


NSF Check Fee

$ 40.


Express Document Delivery

$ 25.








Copyright (c) 2009 Mai's Travel Service, Inc. (503) 968-1161 All rights reserved.